JapanTaxi Q&A
Q&A
Top Questions
How to receive receipts
How to download a receipt
I did not receive an email after order transaction is completed.
Frequently Asked Questions
First Time Coupon and Refer a Friend Coupon
How to get and use a coupon
Does this app charge an additional fee?
Number and type of vehicle
A Guide to JapanTaxi
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First Time Coupon and Refer a Friend Coupon
Can I find how long it takes for the taxi to arrive at the pick-up point?
How can I know if I can use our app in the town I live?
How to identify a vehicle
Does a driver ask your name?
How To Use
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How to get and use a coupon
Call or Reserve a Taxi
Can I cancel my order?
How to register and use Online Payment
What is JapanTaxi Wallet?
About the menu
Fees
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Does this app charge an additional fee?
Can I use a taxi ticket?
Functions
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Number and type of vehicle
What is Airport Fixed Rate?
Pre-Fixed Fare
Receipts
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How to receive receipts
How to download a receipt
Can I receive a receipt when I have canceled the taxi?
There is a gap between the fare found on the receipt and the one you saw on the taximeter.
I did not receive an email after order transaction is completed.
About The Boost
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Can I pay in cash for The Boost order?
Can I make cancellation for The Boost order?
Help
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The first map screen does not show where I am.
I have been charged 1 yen.
Others
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I want to delete my account
How do I find the version I am using?
How is Gold rank determined?